Delivering specialist training solutions to care providers
Home | Courses | Home Care Course Library | Customer Service: Five Star Experience

Archives

Choose a content library option that suits your environment...

Home | Courses | Home Care Course Library | Customer Service: Five Star Experience

Customer Service: Five Star Experience

Course Description

How would you like to be treated if you need to receive care in your home? Learn how to provide a five star customer service experience for the people you support.

Learning Outcomes

At the end of this programme participants should be able to:

• Appreciate service as a fundamental philosophy
• Implement specific service strategies:
– going the extra mile
– managing and exceeding expectations
– demonstrating courtesy
– a positive ‘can do’ approach

Course Code:
HC-180817-AU
Course Availability:
Available Now
Topics:
Customer Service
Library:
Home Care Course Library
Collection:
Individual Support
altura-learning-logo-main

...interested in knowing more about what Altura Learning can do for you?

Find out more about our membership options and get a FREE no-obligation quote today >

Talk to our team
Find out more about our solutions

Do you have a question for us? Chat to our specialist team today!

Let's tailor you a solution that meets your training needs and growth objectives
  • By submitting this form I accept Altura's privacy policy and agree to receive communication from Altura Learning

Book a demo
Get started with a demo from one of our experts

Ready to get started on your learning journey?

Book an LMS expert demo session and experience the Altura learning difference for yourself!
  • By submitting the below form I accept Altura's privacy policy and agree to receive communication from Altura Learning