Our mission
Our purpose is to inspire learners to improve the quality of their life and the lives of others
Inspired learning that improves quality of life
For us, the learner is always the hero. We recognise they make a significant and positive difference to the lives of some of the most vulnerable people in our society.
We’re passionate about engaging, informing and inspiring learners. By using innovative, blended learning approaches we can better impart knowledge, insight and experience to empower our learners to raise industry standards and ultimately enhance and improve the quality of care they provide.
Altura Learning is committed to providing flexible, responsive and innovative learning solutions of the highest quality that meet the needs of both employers, employees and individual learners. Coupled with a dedicated team that strives for excellence, we focus on maximising learning outcomes, personal growth and achievement.
Our Values: Shaping our culture, brand and success
Customer Success
We are driven by a will to achieve but it’s not just about us. Our success is always determined by that of our customers. We build genuine partnerships based on mutual respect and focus on the personal development of our team, care providers, individual learners or the care recipients.
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What if
Best practice is essential but it’s never enough. We are passionate about making a meaningful difference to the lives of our learners and the people they support. That’s why we constantly challenge ourselves and each other to explore new ideas and create better approaches.
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Enjoy the journey
We not only believe in what we do, we love it. Whether we are creating course content, fostering relationships or educating learners we are passionate about making the experience exciting and memorable. The more we enjoy the journey, the more everyone benefits.
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Own it
Ownership is the foundation of the ‘can-do’ attitude that binds and drives us. We are all accountable and committed to finding solutions. We make things happen.
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Outstanding
Integrity, honesty and a passion to deliver exceptional quality is at the core of everything we do. Natural team builders and collaborators, we actively seek opportunities to work together to improve the effectiveness of learning in our industry.
Our Story
“The root of happiness is altruism – the wish to be of service to others”
Inspiring learning that improves quality of life
Our founders built everything from scratch, responding to a gap they identified in the care market: making sure carers were receiving specific training and a unique learning experience. We’ve always been passionate about providing the best service to our members and innovating learning in the care sector. We can proudly say that giving to others has always been and will always be at the core of our DNA.
For more than 20 years, we’ve created high quality, media-rich learning solutions for those working in or aspiring to work in the residential or home care sector. Now, with the support of our clients and our parent company Bolton Clarke, we are expanding into new sectors, introducing new high-end software and technology and delivering accredited learning solutions.
Our new name and brand, Altura Learning, further emphasises our ambition. Inspired by altruism and altitude, ‘Altura’ is as unique as we are. It conveys a genuine passion to always aim higher and the selfless desire of our learners and industry to improve people’s quality of life.
700+
Care providers & partners
5
Industry awards & counting
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Our Team
Meet our outstanding leadership team
Yvie Webley
Chief Executive Officer
Yvie is the Chief Executive Officer Altura Learning and Altura Learning Academy and is a graduate of the Australian Institute Company Directors – GAICD and has qualifications in health management, marketing, finance and public relations and more than 25 years’ experience across the health and aged care sectors. Prior to joining Aged Care Channel (now Altura Learning), Yvie was Healthcare Director Australia at Sodexo. She gained extensive experience in identifying and realising market opportunities and implementing continuous innovation to meet changing market needs together with developing strong commercial relationships through solid partnerships. Yvie’s expertise, professionalism and personal values have resulted in a competitive advantage in all the markets she has operated.
Grant Ricker
Chief Operations Officer
Grant is the Chief Operations Officer of Altura Learning and Altura Learning Academy. He joined the company 10 years ago and has Masters qualifications in Health and Project Management. With his international experience, Grant has successfully launched the brand in the UK, Ireland and New Zealand, developed new innovative learning solutions, and led the transformation of the group.
Heather Priest
Head of Sales APAC
Heather is the Head of Sales APAC and manages the friendly, caring APAC sales team. She has worked within the Social Care sector for over 16 years. Heather and her team have a passion for providing the best possible tailor made solutions for their members.
Dympna Baker
Group Manager Finance
Dympna is the Group Manager Finance. She is a qualified CPA with more than 15 years experience in senior finance positions. Dympna has a diverse background across a wide range of sectors in both large international and SME organisations.
Steve Iliffe
Group Manager Content & Production
Steve is the Group Manager Content & Production. His background is in television and corporate production. For more than 20 years, Steve has helped large organisations and government agencies craft high quality promotional and educational video content.
Bruce Adams
Head of Sales Europe
Bruce is the Head of Sales in Europe. He manages the wonderful Altura Learning customer success teams in the UK & Ireland who are committed to quality and innovative learning outcomes for our customers. With over 15 years experience in the health & social care industry, Bruce has a strong passion for the sector, and all the brilliant people who work within it.
Nicola Burton
Learning and Development Manager
Nicola Burton is the global Learning and Development Manager. She is a Registered Nurse with over 25 years of experience in acute and aged/social care. She is passionate about organisational, and learning and development and loves to support Altura Learning’s customers to get the most out of our extensive content and resources.
Jan Mcallister
Customer Service Manager
Jan is the global Customer Service Manager with teams in Australia and the UK. She has many years experience working in a customer service role in a number of diverse industries. Jan and her team are committed to providing Altura Learning customers with an excellent experience.
Tim Lambert
Technical Customer Success Manager
Tim helps new Customers to implement Altura’s rich content while keeping the technical issues at bay. He has 20 years of experience in the IT industry and he is a Certified ITIL V3 Expert. Away from work Tim spends his time exploring Sydney’s many ethnic restaurants.
Emma Proffitt-White
Customer Success Manager
Emma provides current, new and prospective customers with innovative solutions for their organisations’ training needs. Coming from a customer service and project management background within the IT industry Emma has experience working with diverse organisations and stakeholders. Emma possesses a ‘can do’ attitude and enjoys working with our wonderful customers.
Katy Smith
Project Manager
Katy runs our Project Management Office ensuring all our internal projects meet our strategic goals as well as project managing initiatives with our partners and members. Katy thrives on a challenge and with a background in video production and over 17 years of experience in the health and social care sector.